How can we cultivate altruistic, grateful,

How can we cultivate altruistic, grateful, and forgiving attitudes
and behaviors in ourselves? How can we help others to cultivate these? Can we “really” forgive, or is it that we can “forget” the behaviors that we perceived to be affronts to ourselves? Does the ego entirely abdicate its control in altruistic behaviors (not a simple yes/no answer will suffice; explain)? Why are pro-social behaviors considered so important in human existence?

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