Posts

Business Intelligence

/in /by

Business Intelligence

https://geniusproessays.com/

Business Intelligence: Reflect on what you’ve learned in the form of a journal

CERTIFIED SPECIALIST

BUSINESS INTELLIGENCE Study Guide

 

 

Certified Specialist Business Intelligence

Table of Contents

 

Course 1: Understanding the Industry……………………………………………………………………………………………………..3

 

Course 2: The Business of Providing Healthcare Services………………………………………….……………………………..8

 

Course 3: The Discipline of Business Intelligence……………………………………………………………………………………11

 

Course 4: Business Intelligence Technical Skills……………………………………………………………………………………..14

 

Course 5: Business Intelligence Analytical and Quantitative Skills………………………………………………………….17

 

 

Course 6: Relationship, Change Management and Consulting Skills……………………………………………………….21

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Certified Specialist Business Intelligence

Course 1: Understanding the Industry

Introduction: This module provides an overview of the changing healthcare industry for the healthcare

business intelligence consultant. The topics discussed include healthcare service delivery components,

healthcare delivery environment, healthcare services in relation to the health continuum, reform and

change in healthcare delivery and the key points of leverage that analytics brings into the healthcare

industry.

Learning objectives

Section 1: Business Intelligence for the Healthcare Industry

• Define the phenomenon big data.

• Define and illustrate the applicability of and need to engage use of small data.

 

 

Section 2: Healthcare Services Delivery Components

• Recognize the internal components of healthcare service delivery.

 

 

Section 3: The Broader Healthcare Delivery Environment

• Recognize the key external influencers of the healthcare delivery environment.

 

 

Section 4: Health Services Across the Health Continuum

• Identify the three areas where misalignment between hospital components and healthcare

users may occur.

• Identify the services performed at various points on the health continuum.

 

 

Section 5: Healthcare Service Delivery and Component Independence

• Recognize what strongly influences medical care decisions in regards to supply-sensitive care.

 

 

Section 6: Reform and Change in Healthcare Delivery

• Identify foundational drivers for change that are taking place in the industry.

 

 

 

 

 

Certified Specialist Business Intelligence

Section 7: HIPAA and HITECH

• Define the terms HIPAA and HITECH.

 

 

Key points to remember:

Big data is understanding and using combinations of large data sets, both clinical and non-clinical, which

are generated by healthcare industry organizations in the course of doing business. The definition of big

data is the same in the non-healthcare industry, such as retail, communications, media, socio-

demographic and education, etc. We are coming to know this phenomenon as big data.

 

The internal components of healthcare service delivery system are identified on the following graphic.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Certified Specialist Business Intelligence

 

Key external influencers of the healthcare delivery environment include the following:

 

• Economic factors: General economy, consumer sentiments and demand elasticity, economic

development

• Social values: Diversity, social cohesion, established precedents for actions, religious preferences

• Global influences: Immigration, vacation travel, medical tourism, epidemics, terrorism, demands

for equity in medication distribution

• Population characteristics: Population demographics, socio-economics, morbidity related to

ethnic and gender groups, social morbidity

• Political climate: Elected officials, interest groups

• Technology development: Engineering sciences, information science, decision management,

mathematics

• Physical environment: Pollution, sanitation

• Demand elasticity: Market liquidity

 

 

There are three areas where a misalignment between hospital components and healthcare users may

occur:

• Lack of coordination

• Healthcare users on their own

• Service coordination

 

 

 

Certified Specialist Business Intelligence

Consumer Health Conditions:

 

Medical services provided on the continuum of care are identified on the graphic below.

 

 

 

 

In the case of supply-sensitive care, according to Wennberg et al. “Decisions surrounding medical

necessity are strongly influenced by capacity, rather than medical evidence or severity of illness.”

 

 

 

Certified Specialist Business Intelligence

The foundational drivers of change within the healthcare services delivery system include the following:

• Transparency

• Understanding costs

• Community-based services

• IHI Triple Aim

 

 

HIPAA = Health Insurance Portability and Accountability Act; HIPAA applies to organizations that are

defined as a covered entity (CE) and, now, directly to business associates as well.

• Sections of HIPAA

o Privacy Rule

o Security Rule

 

 

HITECH = Health Information Technology for Economic and Clinical Health Act.

• HITECH covers application of the rule:

o to both CE and individuals (i.e., employees)

o to business associate contractors

• Breach notification requirements; Accounting of PHI disclosures; Allows for sanctions for non-

compliance, including fines of up to $1.75 million and 10 years imprisonment

 

 

Elements of HIPAA and HITECH cover how PHI is handled and protected. Handling and protecting PHI is

an important aspect of BI/analytics work.

 

 

 

Certified Specialist Business Intelligence

Course 2: The Business of Providing Healthcare Services

Introduction: This course furnishes insights into the business of providing healthcare services. The topics

discussed include the basic business functions of finance, marketing and operations vis-à-vis the

business of providing healthcare services, the role of decision support, the stakeholders in the business

and their analysis, and finally, the financial processes involved in the business.

Learning objectives:

Section 1: Introduction

• Identify the fundamental purpose of engaging in analytics.

Section 2: Basic Business Functions

• Recognize the basic business functions of finance, marketing and operations.

Section 3: Changes in the Business of Providing Healthcare Services

• Recognize the dimensions of changes in the work and relationships of players in the business of

providing healthcare services.

Section 4: Stakeholder Analysis

• Recognize the steps involved in a stakeholder analysis process.

Section 5: Applying Analytics

• Recognize the three general way to access productivity.

 

 

Key points to remember:

Engaging analytics is key to understanding what is happening and to finding a path forward.

 

Operations is the function that meets the demand for a service or product (an output that might be

traditionally thought to be the focus of operations) by marketplace entities.

 

An organization must have a financing function to ensure that monetary resources are available to

conduct operations.

 

The marketing function provides the market interface function that is focused on understanding what

the marketplace overtly seeks, specifically needs, anticipating shifts and ensuring a strong marketplace

presence.

 

 

Certified Specialist Business Intelligence

 

The players involved in the business of providing healthcare services dimensions of change include the

following:

• Role of Nurses: CHI’s floor nurses will move beyond the traditional role of supportive bedside

care and following physician orders to an integrated role within a team-based model of care

with a focus on standardized ways of work aimed at reducing variability in practice and

improving outcomes.

• Role of Case/Care Managers: This role will be driven, in particular, by the focus on mitigating

and minimizing 30-day readmissions.

• Quality and Performance Improvement: Work will be performed in direct collaboration with

clinicians, clinical informaticists, decision-support professionals and patient access team

members.

• Operational Management Decision: There will be an increased focus on procurement sourcing

and management of suppliers and supply lines rather than on managing inventory and

processing orders.

• Decision support becomes a BI/Analytics function: The future holds the development of a of

BI/Analytics practitioner working in concert with clinical informaticists – most likely Nurse

informaticists – unlocking the big data and surfacing and sharing data.

• Internal Financial and Payer Experts: These professionals must work closely with their external

counterparts.

• Providers, Suppliers and Payers: Providers must work in concert with suppliers and payers.

 

 

The four steps involved in the stakeholder analysis process are as follows:

1. Identifying stakeholders.

2. Analyzing stakeholders’ profiles.

3. Analyzing stakeholder relationships.

4. Analyzing stakeholder participation.

 

 

The three general ways to assess productivity are:

• Partial productivity

• Partial productivity is concerned with efficiency of one particular characteristic.

• Partial productivity measures output against a specific input, e.g., services rendered/employee.

 

 

 

 

 

Certified Specialist Business Intelligence

Multifactor Productivity (MFP)

• Multifactor productivity is an index of output obtained from more than one of the resources

used in product/service production.

• MFP is the ratio of output to a group of inputs, such as labor and material.

 

Total Productivity

• Total productivity is the broadest measure of productivity and is concerned with the

performance of the entire organization.

• Total Productivity includes all inputs in an organization, i.e., labor, materials, overhead, capital.

• Total productivity = Revenues, profits/all inputs

 

 

 

 

Certified Specialist Business Intelligence

Leadership Skills

/in /by

Leadership Skills

https://geniusproessays.com/

Leadership Skills:

 

Organize a Project

Assignment Content

This assignment is intended to help you use leadership skills to gather project members from cross-functional departments and skill sets and lead them in the fulfillment and implementation of a mock project.

Discover the various responsibilities of a project manager by organizing a project. See Chapter 19, sections 19.9 and Cases.

Apply project management tools and a PM outline type of your choice to structure and plan the project by defining, planning, and controlling. The project will be a continuation of how to improve the process you chose in Weeks 1 and 2.

Create a 10- to 12-slide PowerPoint (supported by Excel and Word as needed) presentation, with detailed speaker notes, that includes the following:

  1. Project description
  2. Choose to Create ONE of the following: a.) Both Project Management Charts: Critical Path Chart and a Gantt Chart, OR b.) Just a Gantt chart showing each activity that needs to be completed before you move on to the next step or activity.
  3. Improved Process Flow Chart from Week 1
  4. Meeting cadence/rhythm and timing
  5. Metrics to measure the project’s success
  6. Financial and budgetary considerations
  7. Description of the project reporting structure

Cite references to support your assignment.

5

 

Wk 4 – Organize a Project

Top of Form

Bottom of Form

Assignment Content

Top of Form

This assignment is intended to help you use leadership skills to gather project members from cross-functional departments and skill sets and lead them in the fulfillment and implementation of a mock project.

 

Discover the various responsibilities of a project manager by organizing a project. See Chapter 19, sections 19.9 and Cases.

 

Apply project management tools and a PM outline type of your choice to structure and plan the project by defining, planning, and controlling. The project will be a continuation of how to improve the process you chose in Weeks 1 and 2.

 

Create a 10- to 12-slide PowerPoint (supported by Excel and Word as needed) presentation, with detailed speaker notes, that includes the following:

1. Project description

2. Choose to Create ONE of the following:

· Both Project Management Charts: Critical Path Chart and a Gantt Chart, OR

· Just a Gantt chart showing each activity that needs to be completed before you move on to the next step or activity.

3. Improved Process Flow Chart from Week 1

4. Meeting cadence/rhythm and timing

5. Metrics to measure the project’s success

6. Financial and budgetary considerations

7. Description of the project reporting structure

 

Cite references to support your assignment.

 

Format your assignment according to APA guidelines.

Bottom of Form

Bottom of Form

Health Care Administration

/in /by

Health Care Administration

https://geniusproessays.com/

health care administration:

Course Outcomes for Assignment:

· Apply and integrate the concepts and knowledge gained in prior general management and health care administration courses to industry-relevant challenges.

· Construct a personal plan for life long learning that is built upon the reference material and literature from prior general management and healthcare administration courses

Please use the outline below to develop and present your plan.  The limit is seven pages (including any attachments).

MISSION

Why are planning for life-long learning after just accomplishing a Master’s degree? Develop your Mission. Read more about the mission at  https://www.wix.com/partners/post/10-motivational-mission-statement-examples?utm_source=google&utm_medium=cpc&utm_campaign=bd_partners_dsa_t1^&experiment_id=^486283628158^^^b^^_DSA&gclid=EAIaIQobChMIjaGh2u3a7QIVGYeGCh1gPAjwEAAYAiAAEgKud_D_BwE

VISION

Develop a personal vision statement. Read more about a vision at  https://www.indeed.com/career-advice/career-development/personal-vision-statement

GOALS:  (Limit to 4-6 major goals)

In terms of your learning over the next 10 years, what specific things do you want to be doing that will help you stay current and on top of your field? Develop SMART goals for yourself. Read more at  https://www.indeed.com/career-advice/career-development/smart-goals

GUIDING RESOURCES

What is (or will be) the guiding management book(s) that provides the basis for your understanding/approaches/actions as a manager/administrator?

What is (or will be) the guiding health care book(s) that provides the basis for your understanding/approaches/actions in the health care arena?

Plan and specific steps to execute the plan in order to stay current with  developments and issues in both general management and health care administration.

ENVIRONMENT: The time horizon for this exercise is the next ten years (10 year outlook from the current year)

STRATEGIES

The specific things you will work on to help you achieve each goal.

TACTICS

The specific steps that you will take to achieve each strategy (relatively short- term actions)

MONITORING

How will you know if you are succeeding and achieving expected outcomes?  How will you spot impending failure or the need to adjust either strategies or tactics?

RISK FACTORS

Identify the general environment (e.g., information technology), professional and personal factors that will help/hinder your success with the plan?

PLAN B

Explain how you are going to manage the risk or overcome obstacles presented to you. Be reasonable and practical in the solutions.

Make sure to provide credible evidence supporting your plan and provide citations and references in APA 7 format.

STRATEGIC HUMAN RESOURCE MNGNT

/in /by

STRATEGIC HUMAN RESOURCE MNGNT

FINAL ASSIGNMENT: STRATEGIC HUMAN RESOURCE MNGNT

(ongoing assignment)

https://geniusproessays.com/

__________________________________________________________________________________________________________

 

To develop this ongoing Human Resources Management (strategic), you need to carry out the

following tasks (tasks 1 )

STRATEGIC HUMAN RESOURCE MNGNT

Task 1

1. Create your own “virtual” company (based on an existing one to make your work

that much easier)

2. Indicate the mission and the vision of your company v

3. How would you describe your corporate culture

4. How do you see your employees? (are they an asset, a cost…)

5. How do you view performance in your company and how do you try and obtain

maximum individual performance?

6. Carry out an internal HR analysis of your company

7. What workforce do you have currently? Identify hierarchy and

communication/reporting order

8. Job description /specification. Draw up one job spec for a mid-management position

and a junior(administrative) position in the company)

9. Use the 9 grid matrix to analyze your workforce and identify your talent and explain

how you can help them “grow” within the organization or need to substitute the

individual(s)

10. How are you going to retain your talent?

11. What tools and platforms are you going to use to recruit new candidates/talent?

 

Task 2

 

Corporate strategy. You are focused on growing your company and have thus you are

increasing your product portfolio.

1. What additional workforce do you believe you will require for the correct operation?

(use your own criteria – analytical skills and critical thinking to identify what skills and

abilities you require).

 

2. Identify how this subsidiary is going to affect the workforce in your head office (do you

need to establish new departments, recruit new staff, re-distribute present tasks and

responsibilities of current staff …)

 

Task 3

 

After carrying out steps 1 and 2, the next critical step is to analyze HR challenges and

propose Strategic HR solutions for your organization. To correctly analyze your

organization, we recommend that you break down your analysis into the following fields:

a. Impact of national culture on organizational cultures (in general)

b. Global or external environment that you believe affects (short, medium, or long term,

the recruitment, and retention of staff)

c. Recruitment process (sourcing, selection, and onboarding)

d. Create a job spec for a junior management post in your company

e. Cultural intelligence – what does it mean for your company and how it is being

addressed)

f. Leadership approaches (link this section also to your line managers)

g. People development (recognize and identify areas of development)

h. Performance management and Rewards and Incentives

The above fields will give you a great overview of your organization and areas that are

challenging due to culture/preparation (staff skills and abilities …)

 

Task 4

 

How are you going to use an ethical approach to your business. You can break it down into

sections such as:

Communication (remember “listening”)

Motivation (recognize the contribution and allow individuals to approach senior

management with ideas, proposals, concerns, etc, and address them if they do affect the

overall environment in the company.

Talent and recognition (family members). Open panel discussions. Ignore their recognized

skills and abilities, as most people have others that are not put into use. Discuss openly,

share ideas, opinions…..

Trust/empowerment

Trust, respect, leadership, etc. Please do link to your corporate culture

 

NOTE: I am aware that not all may have access to key/strategic information. In this case,

you can either implement your own vision and goals as to how to manage the workforce,

how to implement new HR strategies, and new leadership approaches, or alternatively, you

can select a company of your choice.

FINANCIAL MANAGEMENT 2

/in /by

DISCUSSION

FINANCIAL MANAGEMENT 2

Determine why it is sometimes misleading to compare a company’s financial ratios with those of other firms that operate within the same industry. Support your response with an example from your research. financial management 2.

https://geniusproessays.com/

FROM PROFESSOR:

According to your text, the short and sweet answer for discussion is that there is no single correct value for any ratio. When looking at financial ratios we have to consider the specifics of the ratio. To be more specific which ratio are we looking at and what financial statement do we pull those numbers from. When comparing financial ratios, we do not have the entire statement right in front of us so there are factors that may have occurred for one company (Pepsi) that may not have occurred for the next company (Coca-Cola) which are what Higgins, Koski, & Mitton (2019) call company-specific differences.

We could also see that Pepsi is operating in the red but it could be due to the fact they paid off some loans and now they do not have FCF (free cash flow) or a high amount of profits to show. However, as they continue to make sales and gain cash that is one less expense as well as the interest they no longer have to worry about. Whereas Coca-Cola may still be facing long-term debt and interest payments. The other factor that has to be taken into account is the method of accounting that is being used for the company. Different accounting and inventory methods can show different results at times. The main thing is that the industry as a whole may be doing bad (Higgins, Koski, & Mitton, 2019). If that is the case, would it even be worth comparing the competition’s ratios? Think about it, each business could have different sizes, target markets, pricing strategies, investment needs, and be in different stages of development.

I like to put things in a real-world perspective to make sure everyone can relate or understands what is going on. At this point of your educational journey, you have student loans or knows someone that does. So, let’s think about purchasing a house or something major. The first thing that is looked at by the lending institution is your credit score. But even with a good credit score, your debt-to-income ratio has to be good as well. If you have a lot of debt and not enough income coming in to cover that debt then the lending institution will not approve the loan. Check out the article below for a good read and some information to think about when buying a house after getting student loans.

https://www.wsj.com/articles/what-to-do-if-your-student-loans-makes-it-hard-to-get-a-mortgage-11601631001?mod=searchresults&page=1&pos=3

Now let’s go back to businesses and managerial finance. One thing that we see a lot of in businesses is money laundering. When you think about it from a ratio perspective, it is revenues vs cost. How much control do banks have over this? Here is another great read.

https://www.wsj.com/articles/banks-can-only-tighten-their-belts-so-much-11601636550?mod=searchresults&page=1&pos=2

These articles are kind of recent but since these articles we have experienced COVID-19. What if anything has changed since then that can affect credit scores, the way that companies report, and ratios over all?

Reference:       Higgins, R. C., Koski, J. L., & Mitton, T. (2019). Analysis for financial management (12th ed.). New York, NY: McGraw-Hill Education.

~Dr. Inez Black