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Probability

Probability

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Probability:

· Offer another way of thinking about the examples offered.

· Offer a related example.

· Make comments if you feel that something has been overlooked.

· Point out connections to your own experience.

· Approx 125 word each response

 

Probability1

What way does probability relate to your own career or industry, or an industry that you are familiar with?

Probability is used in real estate all of the time. One common example is determining the probability (the chance) that a property will sell; which is correlated to days on the market and price. Most often if a seller increases their price, then the amount of time the house will remain on the market is projected to increase and the probability that the home will sell most certainly can decline. Therefore, understanding how to price a house is critical. Also, the housing market is constantly changed due to other factors such as demand, inventory, interest rates, stock market, economic conditions, and even weather. Projections can be made based on Events that occur, interest rate increases for example, which change the probabilities for the housing market. It is a very obvious trend that with the increase of interest rate, along with inflation as we see today, that the probability of the housing market remaining at high demand will taper off.

How does thinking about probability impact personal decision-making in your own life or household or lives of your family, friends, etc.?

In my personal life I use probability every day. I begin each day with a high probability that I will go to the gym first thing in the morning because on average I go five to six days per week; while checking the weather forecast will determine the probability of wearing a jacket. Every important decision that I make needs to be weighed, analyzed and possible outcomes projected. Usually, I fall back on previous experiences to help calculate the probability of a desired outcome (or undesired) based on the decision that I want to make. If for example there is late night event that I am invited to, but I am married with children and have responsibilities the next day, I can refer to similar events from the past to infer and project what would happen. Based on that information, I would know the probability that I will not be able to uphold my responsibilities the next day is very likely.

Response:

Probability2

As a budget analyst in an IT program, we use probabilities to some extent for budget planning.  The IT system that we maintain includes many software and hardware components.  Not all of the equipment is on the same refresh cycle, and different components have different useful lives.  Furthermore, we don’t always replace equipment according to this timetable.  We do some calculation of probabilities on equipment failure.  If a piece of equipment has a high likelihood of failure (but it’s not a piece of equipment that we would plan to replace that budget year if we didn’t have to), we can include its replacement cost in a contingency pot of funding.  We also use probabilities from the perspective of being able to collect all of our funding.  Some of our agencies are voluntarily participating in the program.  These agencies can easily come and go, and we rely on their financial contributions.  Each year, we calculate the probability of these agencies staying in the partnership.  We build ourselves a safety cushion in our budget and include the costs of those agencies’ contributions that have a very high likelihood of departing the program.  Using probabilities helps us do contingency planning in our program.

Probability has had impacts on my personal decision-making.  For example, I purchased a laptop last year from Best Buy.  The laptop came with a short manufacturer’s warranty, but I was asked if I wanted to purchase an additional Geek Squad warranty.  The warranty cost seemed high, compared to the cost of the laptop.  Before making a decision, I quickly considered the likelihood of damage occurring to my laptop.  Because it was going to be used primarily in my home, and I wouldn’t need to travel much with it, I figured there was a minimal chance that it might get damaged.  Therefore, I declined the additional coverage.   I have also used probabilities in choosing health insurance.  When I was young, single, and thankfully healthy, I chose one of the least expensive health insurance plans, taking a chance that I wouldn’t need much in the way of medical treatment.  I am now married with two children.  During the last open season, I selected a separate dental plan.  I thought that the probability that some members of my family would need some dental work (aside from bi-annual cleanings) was high enough to merit buying this dental plan.

Response:

Probability3

1.  Probability and soccer have a lot to share; no wonder there are many sports betting websites. Bookmakers establish odds by determining the probability factor of the outcome of an event. In a soccer game, there are not only three possible outcomes. Some teams are better than others; thus, the margin to bet on the best team will eventually be low as the probability they have to win a game is higher. Reports are made after every game played, thus, we have access to the statistics. Players occupy different positions on the field, and the probability of a defender scoring a goal is much lower than an attacking player. Teams study the overall statistics of opponents they will face during the season; thus, during the week of preparation for each game, they work on strategies to avoid certain players from getting successful. For instance, they will focus on working more on the defensive line as the other team has a player with a higher rate of goals scored for each game he plays. Therefore, they are aware that the chance of this player scoring a goal is higher than any other player on the team. Penalty kicks are another good example to talk about. Goalkeepers usually study the side players who shoot the ball; therefore, they are prepared for the event and the risks they should take when deciding where to move.

2.  Probability is well considered when talking about decision-making on and off the field (a soccer player’s workplace). Nutrition, for example, is a factor that follows along with the players and their expectations of game time. A player during the season should have a guided diet in order to avoid injury, as it has been proven that consuming crap food has a higher probability of weakening the muscles, and therefore, it is easier to get injured if you are not eating appropriately. The probability of injuring yourself is also related to the lack of muscle strengthening, so it’s important to do some extra workouts at the gym. We may also say that the success of a player on the pitch, like scoring goals, assisting players, or defending well, may lead to a higher probability of getting called up for the national team, as well as a potential transfer to a different team or an adjustment in salary. Like any other career, it’s important to evaluate the decisions in order to know how to handle the consequences. Knowing the probabilities of actions is important for decisions and outcomes.

Response:

Business Intelligence

Business Intelligence

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Business Intelligence: Reflect on what you’ve learned in the form of a journal

CERTIFIED SPECIALIST

BUSINESS INTELLIGENCE Study Guide

 

 

Certified Specialist Business Intelligence

Table of Contents

 

Course 1: Understanding the Industry……………………………………………………………………………………………………..3

 

Course 2: The Business of Providing Healthcare Services………………………………………….……………………………..8

 

Course 3: The Discipline of Business Intelligence……………………………………………………………………………………11

 

Course 4: Business Intelligence Technical Skills……………………………………………………………………………………..14

 

Course 5: Business Intelligence Analytical and Quantitative Skills………………………………………………………….17

 

 

Course 6: Relationship, Change Management and Consulting Skills……………………………………………………….21

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Certified Specialist Business Intelligence

Course 1: Understanding the Industry

Introduction: This module provides an overview of the changing healthcare industry for the healthcare

business intelligence consultant. The topics discussed include healthcare service delivery components,

healthcare delivery environment, healthcare services in relation to the health continuum, reform and

change in healthcare delivery and the key points of leverage that analytics brings into the healthcare

industry.

Learning objectives

Section 1: Business Intelligence for the Healthcare Industry

• Define the phenomenon big data.

• Define and illustrate the applicability of and need to engage use of small data.

 

 

Section 2: Healthcare Services Delivery Components

• Recognize the internal components of healthcare service delivery.

 

 

Section 3: The Broader Healthcare Delivery Environment

• Recognize the key external influencers of the healthcare delivery environment.

 

 

Section 4: Health Services Across the Health Continuum

• Identify the three areas where misalignment between hospital components and healthcare

users may occur.

• Identify the services performed at various points on the health continuum.

 

 

Section 5: Healthcare Service Delivery and Component Independence

• Recognize what strongly influences medical care decisions in regards to supply-sensitive care.

 

 

Section 6: Reform and Change in Healthcare Delivery

• Identify foundational drivers for change that are taking place in the industry.

 

 

 

 

 

Certified Specialist Business Intelligence

Section 7: HIPAA and HITECH

• Define the terms HIPAA and HITECH.

 

 

Key points to remember:

Big data is understanding and using combinations of large data sets, both clinical and non-clinical, which

are generated by healthcare industry organizations in the course of doing business. The definition of big

data is the same in the non-healthcare industry, such as retail, communications, media, socio-

demographic and education, etc. We are coming to know this phenomenon as big data.

 

The internal components of healthcare service delivery system are identified on the following graphic.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Certified Specialist Business Intelligence

 

Key external influencers of the healthcare delivery environment include the following:

 

• Economic factors: General economy, consumer sentiments and demand elasticity, economic

development

• Social values: Diversity, social cohesion, established precedents for actions, religious preferences

• Global influences: Immigration, vacation travel, medical tourism, epidemics, terrorism, demands

for equity in medication distribution

• Population characteristics: Population demographics, socio-economics, morbidity related to

ethnic and gender groups, social morbidity

• Political climate: Elected officials, interest groups

• Technology development: Engineering sciences, information science, decision management,

mathematics

• Physical environment: Pollution, sanitation

• Demand elasticity: Market liquidity

 

 

There are three areas where a misalignment between hospital components and healthcare users may

occur:

• Lack of coordination

• Healthcare users on their own

• Service coordination

 

 

 

Certified Specialist Business Intelligence

Consumer Health Conditions:

 

Medical services provided on the continuum of care are identified on the graphic below.

 

 

 

 

In the case of supply-sensitive care, according to Wennberg et al. “Decisions surrounding medical

necessity are strongly influenced by capacity, rather than medical evidence or severity of illness.”

 

 

 

Certified Specialist Business Intelligence

The foundational drivers of change within the healthcare services delivery system include the following:

• Transparency

• Understanding costs

• Community-based services

• IHI Triple Aim

 

 

HIPAA = Health Insurance Portability and Accountability Act; HIPAA applies to organizations that are

defined as a covered entity (CE) and, now, directly to business associates as well.

• Sections of HIPAA

o Privacy Rule

o Security Rule

 

 

HITECH = Health Information Technology for Economic and Clinical Health Act.

• HITECH covers application of the rule:

o to both CE and individuals (i.e., employees)

o to business associate contractors

• Breach notification requirements; Accounting of PHI disclosures; Allows for sanctions for non-

compliance, including fines of up to $1.75 million and 10 years imprisonment

 

 

Elements of HIPAA and HITECH cover how PHI is handled and protected. Handling and protecting PHI is

an important aspect of BI/analytics work.

 

 

 

Certified Specialist Business Intelligence

Course 2: The Business of Providing Healthcare Services

Introduction: This course furnishes insights into the business of providing healthcare services. The topics

discussed include the basic business functions of finance, marketing and operations vis-à-vis the

business of providing healthcare services, the role of decision support, the stakeholders in the business

and their analysis, and finally, the financial processes involved in the business.

Learning objectives:

Section 1: Introduction

• Identify the fundamental purpose of engaging in analytics.

Section 2: Basic Business Functions

• Recognize the basic business functions of finance, marketing and operations.

Section 3: Changes in the Business of Providing Healthcare Services

• Recognize the dimensions of changes in the work and relationships of players in the business of

providing healthcare services.

Section 4: Stakeholder Analysis

• Recognize the steps involved in a stakeholder analysis process.

Section 5: Applying Analytics

• Recognize the three general way to access productivity.

 

 

Key points to remember:

Engaging analytics is key to understanding what is happening and to finding a path forward.

 

Operations is the function that meets the demand for a service or product (an output that might be

traditionally thought to be the focus of operations) by marketplace entities.

 

An organization must have a financing function to ensure that monetary resources are available to

conduct operations.

 

The marketing function provides the market interface function that is focused on understanding what

the marketplace overtly seeks, specifically needs, anticipating shifts and ensuring a strong marketplace

presence.

 

 

Certified Specialist Business Intelligence

 

The players involved in the business of providing healthcare services dimensions of change include the

following:

• Role of Nurses: CHI’s floor nurses will move beyond the traditional role of supportive bedside

care and following physician orders to an integrated role within a team-based model of care

with a focus on standardized ways of work aimed at reducing variability in practice and

improving outcomes.

• Role of Case/Care Managers: This role will be driven, in particular, by the focus on mitigating

and minimizing 30-day readmissions.

• Quality and Performance Improvement: Work will be performed in direct collaboration with

clinicians, clinical informaticists, decision-support professionals and patient access team

members.

• Operational Management Decision: There will be an increased focus on procurement sourcing

and management of suppliers and supply lines rather than on managing inventory and

processing orders.

• Decision support becomes a BI/Analytics function: The future holds the development of a of

BI/Analytics practitioner working in concert with clinical informaticists – most likely Nurse

informaticists – unlocking the big data and surfacing and sharing data.

• Internal Financial and Payer Experts: These professionals must work closely with their external

counterparts.

• Providers, Suppliers and Payers: Providers must work in concert with suppliers and payers.

 

 

The four steps involved in the stakeholder analysis process are as follows:

1. Identifying stakeholders.

2. Analyzing stakeholders’ profiles.

3. Analyzing stakeholder relationships.

4. Analyzing stakeholder participation.

 

 

The three general ways to assess productivity are:

• Partial productivity

• Partial productivity is concerned with efficiency of one particular characteristic.

• Partial productivity measures output against a specific input, e.g., services rendered/employee.

 

 

 

 

 

Certified Specialist Business Intelligence

Multifactor Productivity (MFP)

• Multifactor productivity is an index of output obtained from more than one of the resources

used in product/service production.

• MFP is the ratio of output to a group of inputs, such as labor and material.

 

Total Productivity

• Total productivity is the broadest measure of productivity and is concerned with the

performance of the entire organization.

• Total Productivity includes all inputs in an organization, i.e., labor, materials, overhead, capital.

• Total productivity = Revenues, profits/all inputs

 

 

 

 

Certified Specialist Business Intelligence